Timeline and Support Structure

Once AMRs are installed, Our Customer Success Team will support you

Once AMRs are installed, Our Customer Success Team will support you

By providing proactive support, we help you achieve your goals

Our Philosophy

No matter how good the vision or how good the robot looks, it is useless if it is not usable in the site.

We provide robotics and support for our customers to ensure that work efficiency is improved after the introduction of the robot in the facility.

Overview of Customer Success

  • After AMR installation, our Customer Success team will regularly visit your site.
  • We will perform a detailed analysis to improve upon the initial success.
    ・ Picking operation video with AMR.
    ・ Analyze each action in the video.
  • Weekly Meeting
    ・ Identify the challenges / issues in operation and propose improvement plan.
    ・ With the remote software capability, we ensure quick responses and updates.

Timeline and Support Structure

No matter how good the vision or how good the robot looks, it is useless if it is not usable in the site.

We provide robotics and support for our customers to ensure that work efficiency is improved after the introduction of the robot in the facility.

Rapyuta PA-AMR timeline

Why don't you actually see the robot first in demo?

The Rapyuta PA-AMR is demonstrated at Rapyuta Robotics’ office. Shelves are arranged similar to a warehouse, allowing visitors to experience how picking is done.

1Presentation (introduction of our company and explanation of Rapyuta PA-AMR)30 min
2Rapyuta PA-AMR Demonstration (Explanation of Rapyuta PA-AMR and picking demo)30 min
3Q&A20 min

Accurate validation by simulator

When considering the introduction of the system, the simulator allows the expected effects of warehouse automation to be verified in advance. Using an actual on-site layout, the software used in the actual Rapyuta PA-AMR is executed in a virtual environment to achieve a high degree of institutional verification.

Sample simulation

Sample output